Trust & Safety

Privacy Policy

Effective Date: June 15, 2024

We collect information that you provide directly to us when you create an account, such as your name, email address, and educational preferences. We also collect usage data automatically through our AI engines to personalize your learning experience.

1

Information We Collect

We collect the following personal information:

  • Student's name
  • Class and educational board
  • Parent's email address

We may also collect student performance and behavioural data to improve learning outcomes and personalize the educational experience.

2

How We Use Your Data

We use your information for the following purposes:

  • To personalize the student's learning journey
  • To provide customer support
  • To perform analytics and improve the App's performance
  • To enhance and improve our AI models

We may use cookies and similar technologies for session management and analytics, but we do not store personal data in cookies.

3

Data Storage and Security

All data is securely stored on Third-Party cloud servers located in India. We implement appropriate security measures to protect against unauthorized access, alteration, or disclosure of all your personal information.

4

Sharing of Information

We do not sell or rent your personal data. We may share data with trusted third-party service providers who assist us in operating the App, but only under strict confidentiality and restricted-use obligations.

5

Children's Privacy

Our App is intended for students aged 13 and above. For users under 18, we require parental consent before collecting any data. We collect the parent's email to facilitate this consent process.

6

Your Rights

You may:

  • Access and review your personal information
  • Update or modify your information

At present, we do not offer the ability to delete your account or associated data, but we are working on adding this functionality soon.

7

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app with a new effective date.

Still have questions?

Our privacy team is here to help you understand how your data is protected.

letsvibe@lernn.ai